SERVICE CALLS: N.R.S.A. is a private pay-per-use service that offers pay-per-use auto assistance in the local Nashville area. Assistance can not be dispatched until payment has been received electronically by either a credit or debit card. Above, you will see the "Pay Now" link to pay electronically online using a Visa, MC, CFNA, AMEX, or Discover card. You must pay the amount above BEFORE service can be dispatched to assist you. Please be aware that there will be no expectation of service until your payment has been submitted online.
ESTIMATED TIMES OF ARRIVAL: Technician arrival times can fluctuate due to call volume, repair complexity, weather, traffic, and travel distance. While we aim to assist customers as fast as possible, wait times may vary. If this is a life-threatening emergency, please dial 911.
SERVICE CALL FEE NOTICE: Due to customers requesting service and leaving before we arrive, we now charge a $45 non-refundable service call/fuel fee for canceled service calls. You will be required to pay the FULL AMOUNT of the quoted service price for the following cancellation instances/reasons:
*1. The technician arrives on the scene and you cancel your request for any reason.
*2. The technician arrives and determines you have inaccurately stated the conditions of your vehicle thus the cost of service will be higher than initially quoted and you cancel service.
*3. You are gone on arrival and/or fail to cancel service.
*4. Your description of the services needed and/or conditions impacting your vehicle are deficient, inaccurate, or otherwise misstated, and/or the services required are more extensive than your description indicated, the price quote provided over the phone shall not be binding and you are responsible for paying for any additional services needed and/or requested.
*5. The service you requested does not fix the issue with your vehicle.
BATTERY DELIVERY & INSTALLATION NOTICE: We deliver and install new batteries for most passenger vehicles. Please be aware that once we install a new battery, we will not remove and/or return the new battery if it does not fix your vehicle's issue. Please also be aware that we must return your vehicle's old battery to our local supplier to cover core charges and recycling fees paid upfront by N.R.S.A.
If you have any questions, please feel free to call (615) 779-3275